Problem

If your supplier has been sent an RFQ and has logged in to enter their quote but cannot see the job-part then chances are that an Admin has already set the prices for that supplier, possibly inadvertently.

Solution

Go to Audit Trail on the job part; if it contains an entry similar to:

Joe Bloggs Checklist item "Supplier Quotes Received" marked as completed on Tue 17 Jun 2014 02:36:12pm

...then the Joe Bloggs account manager has clicked 'Save Changes' on the Pricing Section of the job part.

Even if the prices are empty, this will save '0' values and mark the supplier as Quoted.

Only an Admin can now change the supplier's quote or the part copied/removed and RFQs resent.

It's worth noting that simply resending the RFQs only re-sends the email, it does not 'unwind' the (inadvertent) quote.

Workaround

Edit the specification without making any real changes - the system will then provide you with the option of cancelling all supplier quotes (but keeping the supplier selections) and re-sending the RFQs. Of course, this might not be right for you if you already have quotes from other suppliers...

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