This page details how customer users can use the customer catalogue to browse for items and order different types of catalogue items |
To begin the customer clicks ‘catalogue’ the menu at the top of the page, if the customer already knows what item they are looking for they can also use the search box to find the item
The catalogue is arranged into a series of categories and sub-categories, displayed on the left-hand side
The customer can use the + icon to expand or collapse a category
Once the customer has found the item they want to purchase they click on the ‘Add’ button to add the item to their basket
The ordering process will work slightly differently if the customer is requesting a quote, ordering a rate card or a stock item
The customer finds the item they require and clicks the add button to add the item to their basket
The customer now chooses their required quantity and also selects any options that are available on the specification form (please be advised some forms are more detailed than the other)
The customer can also attach files to their quote request and add any special instructions
The customer clicks ‘Get a quote’
The customer is now on the My Quotes page
The customer clicks ‘send quote requests’ and the requests are sent
The requests now appear in the 'Sent Quotes' section
Once prices have been received for a quote the customer can add the quote to their basket
The customer can now add another address by clicking the ‘add address’ button. A pop up box will appear and the customer can search for other pre-existing address to add to their order
The customer finds the item they require and clicks the add button to add the item to their basket
The customer chooses any options and adds any attachments to their order
The customer clicks ‘add to basket’
The customer chooses the quantity they require
The customer clicks checkout to proceed
The customer is given an overview of the order and has another chance to upload any attachments or change the delivery address
When the customer is ready to proceed they click ‘Place Order’
The customer is then shown the Order Confirmation screen
The customer finds the item they require, they choose how many units they need to order and then they click the blue ‘Add’ button
The item is now in the basket
The customer can add more items or they can proceed to checkout by pressing the checkout button
The customer is given an overview of the order and at this point can upload any attachments or change the delivery address
When the customer is ready to proceed they click ‘Place Order’
The customer is then shown the Order Confirmation screen
